Professor Jeff Sovern was quoted in an article on Law360, CFPB Aims To Fill Gaps With Coming Debt Collection Rules [link at http://www.law360.com/articles/486713/cfpb-aims-to-fill-gaps-with-coming-debt-collection-rules]. After noting that the existing federal statute, the Fair Debt Collection Practices Act, antedated the creation of text messages, email and social media, the article notes:
The statute does not take any of these modes of communication into account, and that has led to confusion about how it applies to them — as well as confusion’s sometime byproduct, litigation, said St. John’s University School of Law professor Jeff Sovern.
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