Jeff Sovern
In an American Banker op-ed, Consumers Fare Better with Arbitration, Alan Kaplinsky, Mark Levin, and Daniel McKenna, lawyers from Ballard Spahr, a leading firm representing banks and others in the consumer financial services industry, commented on the St. John’s Arbitration Study, and responded to an earlier American Banker op-ed authored by Professor Jeff Sovern. Sovern rebutted in another American Banker op-ed, Arbitration Tricks Consumers into Giving Up Their Rights. In addition, Maryland law professor Peter Holland offered his own views on the study in a blog post.
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