Professor Jeff Sovern’s op-ed, “Arbitration Clauses for Credit Cards Cost Consumers,” appeared in the Boston Globe on May![Sovern Two[2]](https://stjlawfaculty.files.wordpress.com/2015/03/sovern-two2.jpg)
25. A bit:
Businesses say it doesn’t matter that consumers don’t understand arbitration clauses, because they insist consumers fare better in arbitration than in court.
Recently, however, the federal Consumer Financial Protection Bureau — a creation of Massachusetts Senator Elizabeth Warren — released a massive report that shows arbitration benefits businesses at the expense of consumers.
* * *
Arbitration clauses have long caused confusion, but the Bureau’s report has provided some clarity — it’s time for them to be banned from consumer contracts.
St. John's University Law Faculty Blog 
Leave a Reply