Sovern’s Op-Ed Published by Boston Globe

Professor Jeff Sovern’s op-ed, “Arbitration Clauses for Credit Cards Cost Consumers,” appeared in the Boston Globe on MaySovern Two[2] 25. A bit:

Businesses say it doesn’t matter that consumers don’t understand arbitration clauses, because they insist consumers fare better in arbitration than in court.

Recently, however, the federal Consumer Financial Protection Bureau — a creation of Massachusetts Senator Elizabeth Warren — released a massive report that shows arbitration benefits businesses at the expense of consumers.

* * *
Arbitration clauses have long caused confusion, but the Bureau’s report has provided some clarity — it’s time for them to be banned from consumer contracts.

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