Sovern Presents St. John’s Arbitration Study at American Council on Consumer Interests Annual Conference

On May 22, Professor Jeff Sovern presented a paper he co-authored with Professors Elayne Sovern Two[2]Greenberg, Paul Kirgis, and Yuxiang Liu at the American Council on Consumer Interests, “‘Whimsy Little Contracts’ with Unexpected Consequences: An Empirical Analysis of Consumer Understanding of Arbitration Agreements.”

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